"Chat with a Librarian" is a service that lets you speak with a librarian directly in "real time" via your computer. You can use it to get help on any library related question.
There is nothing that you have to download. If this image appears and you click on it, a new window will open that will allow you to chat with a librarian.
The service, funded by the Windsor Public Library under the information literacy umbrella is about connecting customers with an information need through a medium they know and use already - chat. Although this will be available to all members of our community, the Windsor Public Library (WPL) has recognized that students would have the most to gain from such an initiative. The “chat” link is available from our homepage at www.windsorpubliclibrary.com . Once a patron clicks on the link, a librarian will introduce themselves and ask how they can help. An example of a chat transcript is below:
info: Please wait for a site operator to respond.
info: You are now chatting with 'a Librarian'
a Librarian: Welcome to Windsor Public Library's live chat service! How can I help you today?
you: Hi. I am doing a project on electricity
you: my teacher wants us to find out how it works
a Librarian: what grade are you in
you: 6
you: i cannot use websites
a Librarian: do you live in windsor and have a library card
you: yes
a Librarian: ok. hold a second and i will show you a database to use
you: k
a Librarian: articles on electricity
a Librarian: try looking at these articles
Visitor: I looked at the articles you sent me about electricity
Visitor: thank you so much!!
a Librarian: your're welcome. glad to help
Visitor: ok bye
